Xiaomi begins Service+ app for after-sales necessities

Xiaomi has as we speak launched the Xiaomi Service+, an app to deal with all service and assist necessities of its prospects. Xiaomi Service+ gives a variety of assist companies equivalent to gadget restore, value quotations, dwell chat help and others. Customers can avail all of them from the consolation of their houses with only a few clicks. Xiaomi Service+ app can ebook restore requests for all Xiaomi units, set up and demos. It may also be used to find the closest service middle for outreach companies. 

Users can view spare half costs in addition to view the guarantee data of their bought units. They may also be capable of verify the standing of their service requests utilizing the app. 

Additionally, Xiaomi Service+ ensures prospects at all times have entry to buyer assist with options like chat with an AI Bot and dwell chat with an agent.

The Xiaomi Service+ app may be downloaded by way of Google Play or Getapps. It is the primary touchpoint of service request and is supported by Xiaomi India’s practically 2000 service facilities throughout the nation. 

Muralikrishnan B, COO, Xiaomi India stated, “At Xiaomi, we work in the direction of constructing relationships that transcend the acquisition of a tool. The launch of the Xiaomi Service+ app is an affidavit to our dedication to offering seamless suport and after-sale companies to each single buyer for quick redressal and answer supply. Keeping in thoughts the rising have to obtain at-home companies, Xiaomi Service+ goals to deal with each buyer’s service request from the consolation of their dwelling with only a few clicks. The app may be successfully used to boost service requests, observe the standing of the request, and obtain data on the guarantee standing of their gadget, amongst a number of different options. Xiaomi Service+ is a cornerstone in elevating the consumer after-sales service expertise.”

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