Regulators instruct telecom operators to promptly notify of any community disruption

The Telecom Regulatory Authority of India (TRAI) has directed all telecom service suppliers to promptly inform them of any community outages and supply an in depth account of the basis causes and subsequent corrective measures taken.

Telecom operators should report back to the TRAI in case of steady outages for a interval of greater than 4 hours. The report have to be submitted inside 24 hours of their incidence.

In an announcement, the telecom authority mentioned that incidences of main community outages of telecom networks are occurring attributable to technical causes or attributable to pure calamities, and will not be reported by the operators.

The course will come into power with speedy impact.

These main community outages within the nation for a chronic period, particularly in border and hilly areas, adversely have an effect on the provision or high quality of service in affected areas, TRAI identified.

To perceive the basis reason behind main community outages and get related help from native authorities, it has determined to gather details about any such outage on the district degree.

 (With inputs from ANI)

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