Microsoft-backed ‘Jugalbandi’ permits multilingual entry to Indian govt schemes

An Indian evaluation group, Jugalbandi, which is supported by Microsoft and Infosys co-founder Nandan Nilekani has been making use of generative Artificial Intelligence (AI) to create mobile assist which will make the info on authorities schemes accessible in a lot of languages. Jugalbandi used language fashions from AI4Bharat and artificial intelligence (AI) through Microsoft’s Azure OpenAI Service.

How does Jugalbandi work?

So far, Jugalbandi can understand questions in 10 languages. To reply the questions, it pulls information from authorities websites that is normally written in English and interprets them in native languages. It operates over Meta Platforms-owned WhatsApp messaging service.

Microsoft highlights Jugalbandi’s potential in India. It says Jugalbandi addresses the language barrier as solely 11 per cent of the 1.4 billion inhabitants in India speaks English. The bot’s success tales embody aiding a scholar in securing a scholarship and serving to a farmer in making use of for pensions.

Accuracy factors

Jugalbandi, whereas relaying options, can sound convincing nevertheless are made up. This tendency of Jugalbandi has been known as hallucination. The utility of Jugalbandi is constrained by an info deficit, as organizations sometimes lack the sources or bandwidth to assemble information pipelines for the bot’s utilisation.

Pratyush Kumar, co-principal investigator at AI4Bharat and a principal researcher at Microsoft Research India, acknowledged, “Sometimes these models do make errors. They are probabilistic machines.” He has acknowledged that AI4Bharat is trying to sort these factors in Jugalbandi.

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