Why Does Amazon Have To Pay Compensation To This Odisha Man? Read Here – ODISHA BYTES

New Delhi: Way again in 2014, Odisha’s Supriyo Ranjan Mahapatra, then a regulation pupil, got here throughout a brand new laptop computer on Amazon.in for simply Rs 190. Not to say it was an irresistible provide and a incredible deal that he can be silly to surrender.
Besides, Mahapatra wanted a laptop computer on the time for his research. So, he ordered the laptop computer. However, a couple of hours after Amazon.in confirmed the order, Mahapatra obtained an order cancellation replace. The Amazon Customer Care Service Department mentioned that they wanted to cancel the order due to what they known as a worth recession concern, News18 reported.
Now, the Odisha State Consumer Dispute Redressal Commission has directed Amazon.in to pay Rs 40,000 as compensation for psychological agony and harassment in addition to punitive damages to Mahapatra and in addition Rs 5,000 in the direction of the price of litigation.
According to Bar and Bench, the fee took cognisance of the truth that the client needed to then buy one other laptop computer price Rs 22,899 for finishing his instructional tasks, which he claims have been delayed in consequence.
The fee dominated {that a} laptop computer with an unique reported worth of Rs 23,499 was listed for Rs 190 on the Amazon.in procuring web site and that meant a promotional low cost of Rs 23,309 was utilized. The fee additionally mentioned that on this case, Amazon.in “is not only negligent in rendering proper service to the complainant but also involved in unfair trade practice”.
The fee held this as a deficiency in service on a part of Amazon.in.