‘Stop treating loyal fans so callously’: Man United supporter slams membership for terminating father’s season ticket for lacking deadline by a day

Rob Chapman, a Manchester United season ticket holder for the previous 28 years has been denied by tickets as a result of he missed the deadline by a day. Out of these 28 years, Rob has watched the sport from the identical seat for the previous 16 years.

“So after 28 years as a season ticket holder, 16 in the same seats, my 73 yr old dad misses 1 deadline and @ManUtd terminate our tickets and sell on without as much as a phone call,” Robbie Chapman, son of Rob Chapman wrote on Twitter.

So after 28 years as a season ticket holder, 16 in the identical seats, my 73 yr previous dad misses 1 deadline and @ManUtd terminate our tickets and promote on with out as a lot as a cellphone name.

— Robbie Chapman (@WithingtonRed) June 22, 2022

In a sequence of tweets, Robbie Chapman slammed the Manchester United for exhibiting no acknowledgement of 60 years of loyalty and accused the membership they haven’t any gratitude for a way he and his father saved the lifetime of a fan outdoors the Old Trafford in 2016.

“Challenged the decision but we’re told he was sent an email reminder. No flexibility, no acknowledgement of 60 years of loyalty, just a link to membership scheme if we want to attend games in future,” Robbie stated.

“We are each devastated. It isn’t just a ticket to the match, it’s a group that we have now constructed up during the last 16 years. We have developed lasting friendships with these round us. Because of 1 mistake @ManUtd have taken that away.

“For a club that claims to care about its fans and has sought to develop a better atmosphere at the ground this seems perverse. Given this has happened to others in our section, cannot help but wonder why they are keen to remove longstanding fans,” he added.

In 2016, following a Manchester United vs Burnley sport, Chris Madden, a Manchester United fan suffered a coronary heart assault outdoors Old Trafford. It was Dr Rob Chapman and his saon Robbie Chapman rushed to his support and grabbed him as he fell, dialling 999 and monitoring him till the ambulance arrived.

“Same club that was quite happy to take the good publicity when my dad saved the life of a fellow fan outside Old Trafford. Hard to think of another business treating loyal “customers” so callously,” stated Robbie.