‘Providing support to both parties, delivery executive had highest rating’: Zomato on alleged assault in Bengaluru

Days after Hitesha Chandranee, a girl in Bengaluru, accused a Zomato supply government of assaulting and injuring her, the co-founder of the meals supply app, has stated that the corporate is offering “all possible support” to each the alleged sufferer and the supply associate to make sure that “both sides of the story come to light”.
“We are in constant touch with Hitesha, covering her medical expenses, and helping her with the proceeding,” Zomato CEO and co-founder Deepinder Goyal stated in a press release. “We are also in touch with Kamaraj (the delivery executive), extending all possible support to make sure both sides of the story come to light and that due process is followed in the spirit of fairness.”
Addressing the incident, Goyal stated that whereas Kamaraj’s providers had been briefly suspended, Zomato is “covering his earnings in the interim while there is an active police investigation”.
“Also, for the record — Kamaraj has made 5,000 deliveries for us so far, and has a 4.75/5 star rating on our platform (which is one of the highest), and has been working with us for 26 months now. (These are facts, not opinions, or inferences),” Goyal’s assertion learn
On Wednesday, Kamaraj was arrested after Chandranee alleged in a video shared on social media that she was “hit” and “left bleeding” by the supply government, who “ran off” after the incident. “So guys, my Zomato order was late and I was talking to the customer care executive, and meanwhile, the delivery person just did this,” she stated in tears as she pointed to her bleeding nostril. In an extended video on Instagram, she claimed her nostril was damaged within the accident and she or he wanted to bear surgical procedure.

I need to chime in concerning the incident that occurred in Bengaluru a couple of days in the past. @zomato pic.twitter.com/8mM9prpMsx
— Deepinder Goyal (@deepigoyal) March 12, 2021

However, Kamaraj alleged that he “pushed the model in self-defence”.

So guys this simply occurred to me yesterdayPls help me @zomato @zomatoin @viralbhayani77 @sagarmaheshwari @ATSBB @bbcnewsindia @narendramodi @cnnbrk @AltNews @NBCNews @itvnews @DgpKarnataka @TV9Telangana pic.twitter.com/TBso6N23k3
— Hitesha Chandranee (@HChandranee) March 10, 2021
“Kamaraj gave a statement saying the woman had asked for a refund for the order when he went to deliver the food. He told her that the refund was not possible from his side, but she refused to accept the food, and according to him, this led to a verbal attack by her. He alleged she tried to hit him with her slippers, and in self-defence, he pushed her which resulted in the injury. This is the version of Kamaraj,” a police officer stated.

In an earlier assertion, Zomato stated: “We can assure you this is not the experience our delivery universe stands for. Our local representative shall be in touch with you shortly to help you with the police investigation along with assistance on the medical care required.”