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Airtel And The Tale Of Working From Two Cities

4 min read

Moving from a small city to a big metro is a dream that many have. My big-city life dream got here true about three years in the past. Like so many others, I discovered an amazing job alternative and moved from my quaint hometown of Nainital in Uttarakhand to India’s bustling capital metropolis – Delhi. As a beginner to the company world, I loved issues like crew conferences in convention rooms and occasional breaks with colleagues. It was all clean crusing till the pandemic-induced lockdowns started.

Initially, I noticed this as a chance to spend time pursuing hobbies and getting a little bit extra sleep than I normally did. Meetings in convention rooms went digital, espresso periods reworked into on-line chat periods and deadlines by no means appeared to finish. I abruptly discovered that distant working meant having to multitask and adapt to a number of adjustments on private {and professional} fronts.

Adapting to a totally digital world

With every part abruptly turning into digital and the entire world logging on, I wanted to make some adjustments. Until this level, I wasn’t overly involved about my house web connection or its velocity since I spent most of my time within the workplace and weekends with mates. But now that I used to be house 24×7, my house grew to become my workplace, leisure house, gymnasium, and extra. This meant the necessity for uninterrupted web and community connectivity to make work and recreation clean. Fortunately, dwelling in a metro meant entry to among the finest companies. It didn’t take lengthy for me to enroll in an Airtel Xstream Fiber connection, and very quickly, I used to be having fun with office-like web speeds at house.

How did this assist? Well, for starters, my workday didn’t get disrupted as a result of I needed to look forward to recordsdata to obtain. I wasn’t continuously saying issues like “can you hear me?” or “can you please repeat that?” on video calls and conferences due to poor connectivity. I even obtained notifications about community upgradations and interruptions from Airtel within the occasion of deliberate outages, together with decision messages for unplanned outages. This helped me plan my day and inform colleagues prematurely about my unavailability at sure instances. As knowledgeable, this heads up was of super worth.

Airtel – Going the additional mile

Airtel – Going the additional mile to look after its prospects

But then one other tragedy hit. In late 2021, my house state of Uttarakhand skilled unseasonal heavy rains, inflicting landslides, disrupting lives, and damaging a number of areas. My fast thought was for my household and mates again house. So, when issues cleared up a bit, I made a decision to journey again to Nainital to assist in no matter method I might and spend time with my household.

It was heartening to see locals, authorities and organisations working collectively to deliver life again on monitor. One of essentially the most pleasantly stunning issues was that as quickly as climate situations improved, Airtel stepped in to revive connections and features nearly instantly. I used to be genuinely impressed by the telecom firm’s dedication to coping with contingencies and going past the decision of responsibility. It eased my issues about not with the ability to work seamlessly from my hometown and allowed me to spend just a few extra weeks with my household with out affecting my schedule.

It has been fairly reassuring to know that Airtel actually does put its prospects first by providing top-notch customer support. I realised that this isn’t solely restricted to its community speeds however to its general buyer help. Being capable of diagnose community points from the Airtel Thanks App on my cellphone or instantly attain out to buyer care on social platforms made it a lot simpler to cope with issues within the digital age, particularly when social distancing equalled private security.

My fixed companion

Whether it’s video conferencing with my seniors at work, catching up with prolonged household on video calls or binge-watching an OTT sequence on the weekend, uninterrupted Wi-Fi is the oxygen that powers our days and nights. Airtel has received me over as a loyal buyer for all times as its actions, deliberate or unplanned, are at all times customer-centric.

The pandemic has proven us a brand new way of life and dealing. With Airtel as my fixed companion, putting a good work-life steadiness from house – each in Delhi and my hometown – has been simpler than I anticipated.