The Delhi Government introduced the launch of a devoted State Covid Helpline on WhatsApp. This service is free-to-use and can act as a supply for up-to-date details about COVID-19-related sources in Delhi.
The helpline additionally makes it simple for residents of Delhi to seek out their nearest vaccination centre and obtainable slots. This service is accessible in Hindi and English.
How to make use of the brand new helpline
To use the “Delhi Government Helpdesk” on WhatsApp, merely save the quantity +91 11 2230 7145 in your cellphone contacts and ship ‘Hi’ as a WhatsApp message.
Built on an built-in answer of WhatsApp Business API, the helpline will fetch verified solutions from the Government of Delhi to residents’ COVID-related queries. The service supplies info on subjects equivalent to hospital beds availability, vaccination, teleconsultation with docs and oxygen cylinder refilling.
Arvind Kejriwal, Chief Minister of Delhi stated, “Delhi Government has at all times been on the forefront of constructing progressive tech options to profit residents of Delhi. Now, with Delhi Government’s chatbot on WhatsApp for Covid-19 sources and vaccination, it would grow to be simpler for individuals of Delhi to win over the pandemic. We’ll proceed our relentless efforts to succeed in a 100% vaccination price by options like these that are easy and accessible to all.”
Satyendar Jain, Minister of Health and Family Welfare, Delhi Government – “As a part of our tireless makes an attempt to fight the pandemic and to fortify our preparedness within the face of the anticipated third wave, we’ve constructed the tech-solution of chatbot on WhatsApp to help residents conveniently entry credible info and sources associated to Covid-19 moreover serving to them find their nearest vaccine centres. We are grateful to WhatsApp for extending help to the Delhi Government in our steady efforts to win over this public well being disaster.”
Shivnath Thurkral, Public Policy Director, WhatsApp India stated, “Over the final 12 months and a half, easy and intuitive know-how like WhatsApp has performed a pivotal position in serving to India in its strife towards the pandemic. Delhi state administration’s customized tech-solution of this Helpline chatbot on the WhatsApp-API will now complement and speed up the State-Government’s pandemic-relief efforts and equip the individuals of Delhi with credible info and sources associated to Covid-19. We are actually proud to companion with the Delhi Government in our steady endeavour to contribute meaningfully.“
“We have been serving to varied authorities entities to launch citizen engagement chatbots in India, in shut collaboration with WhatsApp and that is one other milestone for us, collectively. This is a user-friendly chatbot, able to pulling in info from different techniques and serving to residents get solutions to their most urgent questions, with utmost accuracy and very quickly,” Harsha Solanki, Managing Director, Infobip India
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