Surendra Pratap, who lives in Agra, would by no means have imagined that his electrical energy invoice could be so excessive. The electrical energy invoice for a home connection is just not in thousands-lakhs however in billions. Surendra Pratap was shocked to see the invoice, whoever heard it additionally misplaced his senses. Actually Surendra Pratap had an electrical energy invoice of Rs 829 billion. Surendra Pratap, a resident of Dayalbagh, A-7 Saurabh Enclave, submits the electrical energy invoice of the home on-line. He was additionally submitting the July invoice on-line. The electrical energy invoice was Rs 3132, however as quickly as he clicked for cost, he was blown away after seeing the quantity. This quantity was 829,829,829,829.00. He checked once more, however once more the identical quantity appeared. Now they’re very upset. They do not perceive what to do. What did the torrent officer say, when Bhupendra Singh, the general public relations officer of Torrent Power Company, was knowledgeable about this, he referred to as it a technical error. They say that it takes time for the portal to be up to date on-line. If you deposit the electrical energy invoice by Torrent Power’s app, then will probably be paid on-line. He additionally instructed that the invoice of Surendra Pratap’s home is just Rs 3132. The extreme electrical energy invoice is seen because of the mistake of the financial institution. The client himself has instructed that the surplus quantity being proven is because of the error of the financial institution. The client is totally happy. Bill quantity and cost quantity each are totally different. Bill of ₹ 3132.03 is displaying on our portal and within the system solely. User’s service quantity could be accessed on our portal / app. Consumers’ complaints The listing of complaints of the customers of Torrent Power Company could be very lengthy. It is alleged that each one the customers make rounds of the corporate’s places of work with their complaints, however they don’t seem to be heard. If somebody doesn’t get an electrical energy connection, then the connection is disconnected with out giving any discover. Namrita Awasthi, a resident of Vijay Nagar, complains that the connection of her home has been disconnected with out prior discover. .